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Privacy Policy for CoachEdge
Last Updated: 2025-04-14
Thank you for visiting CoachEdge ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://coachedge.io (the "Website").
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website
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## **1. Information We Collect**
We collect the following types of information:
### a. Personal Information
When you register or use CoachEdge, we may collect:
- Full name
- Email address
- Password (encrypted)
- Profile photo (optional)
- Company or coaching details (if applicable)
### b. Client Data
As part of your use of the platform, you may input client information such as:
- Name and contact information
- Session notes and goals
- Uploaded media (audio/video)
- Tasks and assessments
### c. Usage Data
We may collect information about how you use the platform:
- Device type, browser, and OS
- Log files, IP address, and access times
- Click patterns and feature usage
### d. Payment Information
We use **Lemon Squeezy** (part of Stripe) to process payments. We do **not** store your credit card data. Stripe handles all sensitive billing data in accordance with PCI-DSS standards.
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## **2. How We Use Your Information**
We use your information to:
- Provide and maintain the platform
- Personalize your experience
- Analyze usage for product improvement
- Communicate with you regarding updates or support
- Generate AI insights using tools like OpenAI (e.g., GPT, Whisper)
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## **3. Sharing Your Information**
We do **not** sell or rent your data.
We may share information with:
- **Third-party service providers** (e.g., OpenAI for AI insights, Supabase for database services, Lemon Squeezy/Stripe for billing)
- **Legal authorities**, if required by law or to protect rights
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## **4. Data Security**
We implement industry-standard safeguards, including:
- TLS encryption in transit
- Encrypted storage of sensitive information
- Access control and regular security audits
Despite these efforts, no method of transmission over the internet is 100% secure.
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## **5. Data Retention**
We retain data for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You can request deletion of your data at any time by contacting us.
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## **6. Your Rights**
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your data
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise these rights, email: support@coachedge.io
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## **7. Children's Privacy**
CoachEdge is not intended for use by children under 13. We do not knowingly collect data from children.
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## **8. Changes to This Policy**
We may update this policy from time to time. We’ll notify you via the platform or email when material changes are made.
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## **9. Contact Us**
If you have any questions, reach out to us at:
**CoachEdge**
Email: support@coachedge.io
Website: [www.coachedge.io](http://www.coachedge.io)
By using CoachEdge, you consent to the terms of this Privacy Policy.